Counties served: Gilliam, Sherman, Wasco, Wheeler
Business: 541-296-1662
Crisis hotline: 541-298-4789

Languages spoken at location

One or more staff members at this program speak each language listed below. Translators may be available for other languages; contact the program directly for more information.
  • English
  • Spanish

Services

This program reports they offer the services listed below. We cannot guarantee space or availability; contact the program directly for the most up-to-date information.
  • 24-hour crisis and support hotline
  • Emergency shelter
  • Transitional housing
  • Support groups
  • Legal advocacy
  • Economic justice and financial advocacy
  • Services for children and youth
  • Prevention education
  • Confidential advocacy, safety planning, and referrals to other services
  • Counseling and therapy services

Remarks

04-01-2020 COVID-19 UPDATES

The HAVEN walk-in facility is not open to the public, however the following programs remain open to survivors through our confidential 24 hour crisis-line 541-296-1662:

  • Mid-Columbia Medical Center, our local hospital, is temporarily suspending the ability for advocates to present in person at their hospital for SV or DV related needs. All advocacy services with hospital patients will be via phone. 
  • HAVEN advocates will provide mobile on-site crisis response with limited partners if ‘Social Distancing’ and disinfecting requirements of the CDC are being upheld and the survivor is in crisis;
  • HAVEN advocates will meet survivors in crisis in-person by appointment only at the HAVEN office while adhering to the CDC recommendations of ‘Social Distancing’;
  • HAVEN advocates are providing on-going case management via various technologies.
  • HAVEN Advocates will be responding to crisis at the hospital over the phone or via other technology for domestic an sexual violence needs.
  • Support groups and outreach groups will be temporarily suspended. Participants who have asked to participate, will be notified with the contact information we have for them.
Non-discrimination and equitable access

Pursuant to federal and state law, community-based advocacy programs receiving federal or state grant funding shall not discriminate, withhold services, or provide preferential treatment on the basis of actual or perceived race, color, religion, national origin, sex, gender identity, sexual orientation, or disability.

  Learn more about non-discrimination

Certain information shared between certified advocates and victims of domestic violence, sexual assault, or stalking is protected under Oregon state law. 

  Learn more about confidentiality

If you have had a negative experience with a shelter or advocacy program, we recommend speaking directly with that organization's executive director or other management personnel. 

If that fails to resolve the dispute, or you feel that the organization has treated you unfairly, you have the option of submitting a formal complaint to the Oregon Department of Human Services.

The Oregon Coalition Against Domestic & Sexual Violence provides training, research and other support to our member programs, in the interest of better serving survivors of domestic violence, sexual assault and stalking throughout the state. We do not have regulatory oversight or supervisory authority over our member programs.

  Learn more about the grievance process
STEP 1: Log in to the members portal

Only logged-in coalition members can update their FIND HELP directory listing.

  Log in   Create new account
STEP 2: Go to the claim ownership page

This page shows three lists:

  1. Pages you already own;
  2. Pages that have not been claimed; and
  3. Pages already claimed by others.
  Claim ownership page
STEP 3: Find your program in the list

If you see a blue "CLAIM" button next to your program, that means you may claim ownership. Click the button and follow the on-screen instructions.

NOTE: Each FIND HELP page can have only one designated owner. If someone has already claimed ownership over your program's page, you won't be allowed to submit a claim request.

If you can't find your program in the list, or your program's page has been claimed by someone you don't recognize, email Jonathan Gates (link sends e-mail), OCADSV Communications and Events Coordinator.

STEP 4: Wait for approval

All page ownership requests must be approved by coalition staff, to ensure that only authorized individuals are given access.

You can expect to receive an update by email within two business days.

STEP 5: Edit your FIND HELP page

If your request is approved, log back in to the OCADSV Members Portal, go to your program's page, and click the "Edit" tab at the top.