Counties served: Crook, Deschutes, Jefferson
Business: 541-382-9227
Crisis hotline: 541-389-7021
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Languages spoken at location

One or more staff members at this program speak each language listed below. Translators may be available for other languages; contact the program directly for more information.
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  • English
  • Spanish

Services

This program reports they offer the services listed below. We cannot guarantee space or availability; contact the program directly for the most up-to-date information.
 Search by service type
  • 24-hour crisis and support hotline
  • Emergency shelter
  • Support groups
  • Legal advocacy
  • Services for children and youth
  • Prevention education
  • Confidential advocacy, safety planning, and referrals to other services
  • Counseling and therapy services
  • Supervised Visitation and Exchange Center

Outstationed advocates at:

Outstationed or co-located advocates work for a nonprofit community-based advocacy program, but spend some of their working hours at an external location. They provide confidential crisis intervention and other advocacy services, while also serving as a resource to their hosting agency.
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  • Oregon Department of Human Services - Bend Office

Remarks

2020-04-01 COVID-19 UPDATES

  • 24-hour helpline (541-389-7021) is running per usual, offering crisis support, safety planning, legal support, resource referral
  • Shelter is running normally but not taking new residents at this time.  We can provide a temporary safe place to stay for those who screen in to services
  • Mary’s Place safe exchanges continuing with new safety protocols
  • Hospital advocacy is offered via phone
  • Temporary restraining order clinic is running via phone
  • Counseling via phone is available for already established counseling clients
  • Support groups temporarily suspended
  • Mary’s Place visitations temporarily suspended

Members portal

Logged-in Coalition members can update their program's FIND HELP directory listing, search our statewide directory of service providers, and access other exclusive resources.
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Upcoming events by Saving Grace (COVID-19 UPDATES)

None listed for this program.
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Job opportunities with Saving Grace (COVID-19 UPDATES)

None listed for this program.
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Non-discrimination and equitable access

Pursuant to federal and state law, community-based advocacy programs receiving federal or state grant funding shall not discriminate, withhold services, or provide preferential treatment on the basis of actual or perceived race, color, religion, national origin, sex, gender identity, sexual orientation, or disability.

  Learn more about non-discrimination
Privilege and confidentiality protections

Certain information shared between certified advocates and victims of domestic violence, sexual assault, or stalking is protected under Oregon state law. 

  Learn more about confidentiality
Filing a grievance or complaint

If you have had a negative experience with a shelter or advocacy program, we recommend speaking directly with that organization's executive director or other management personnel. 

If that fails to resolve the dispute, or you feel that the organization has treated you unfairly, you have the option of submitting a formal complaint to the Oregon Department of Human Services.

The Oregon Coalition Against Domestic & Sexual Violence provides training, research and other support to our member programs, in the interest of better serving survivors of domestic violence, sexual assault and stalking throughout the state. We do not have regulatory oversight or supervisory authority over our member programs.

  Learn more about the grievance process
Do you work for this program? Learn how to update this page!
STEP 1: Log in to the members portal

Only logged-in coalition members can update their FIND HELP directory listing.

  Log in   Create new account
STEP 2: Go to the claim ownership page

This page shows three lists:

  1. Pages you already own;
  2. Pages that have not been claimed; and
  3. Pages already claimed by others.
  Claim ownership page
STEP 3: Find your program in the list

If you see a blue "CLAIM" button next to your program, that means you may claim ownership. Click the button and follow the on-screen instructions.

NOTE: Each FIND HELP page can have only one designated owner. If someone has already claimed ownership over your program's page, you won't be allowed to submit a claim request.

If you can't find your program in the list, or your program's page has been claimed by someone you don't recognize, email Jonathan Gates (link sends e-mail), OCADSV Communications and Events Coordinator.

STEP 4: Wait for approval

All page ownership requests must be approved by coalition staff, to ensure that only authorized individuals are given access.

You can expect to receive an update by email within two business days.

STEP 5: Edit your FIND HELP page

If your request is approved, log back in to the OCADSV Members Portal, go to your program's page, and click the "Edit" tab at the top.