Service Delivery Updates 

Updated 03-26-2020 2:37pm PST 

Due to COVID-19, services provided by domestic and sexual violence advocacy programs are being impacted. Check this list here to see if an organization is impacted. For a comprehensive list of services across the state of Oregon, please visit www.ocadsv.org/find-help.

Due to constant changes, please double check with the organization itself.
If your organization is impacted, please email [email protected]

Is your organization impacted by COVID-19? Let us know!

Call to Safety (Multnomah County)

  • All in-person hospital response will be suspended 
  • Call to Safety will still offer confidential advocacy after a sexual assault here in Multnomah County, but this will now be via our crisis line 503-235-5333
  • Motel and transportation vouchers and follow up advocacy will still be available to all survivors seen in the hospital for a SAFE kit or wellness exam

Clackamas Women's Services (Clackamas)

  • Our advocates continue to shelter and provide ongoing case management to survivors. We are exploring ways to deliver much-needed food and supplies to survivors and families in need. Counselors are providing mental health therapy online or over the phone. We continue to connect people with protective orders and our LEAP program is conducting intakes, meetings, and providing legal advice by phone or video-conference. Our children’s program is preparing a way to conduct support groups virtually and art-based therapy groups.

Community Works (Jackson County)

  • Main office and community based advocates in 9 locations (DHS offices, Rogue Community Health offices, JC Courthouse, three law enforcement agencies) are open and serving clients
  • Continue to provide services via appointments either in person or over the phone
  • 24/7 HelpLine (541-779-4357)  serving clients
  • Dunn House Shelter is open and available (currently at capacity)
  • Transitional living housing open and available
  • School-based domestic violence prevention program stopped due to school closures
  • Support groups stopped

Confederated Tribes of Grand Ronde, Domestic and Sexual Violence Prevention Program

  • 24-hour crisis line available
  • Advocates are available to provides services remotely
  • Appointments can be scheduled for immediate, urgent, crisis needs
    Advocate contact information: 503 879-1487; 503 879-2040| 24-hour crisis line: 971 241-3594

Domestic Violence Resource Center (Washington County)

  • Shutting down all services provided through the office until April 1
  • Shelter is running like usual but currently not acceping new clients
  • Crisis line still available

El Programa Hispano Católico (EPHC) (Multnomah County)

  • Office will be closed to the public from Tuesday March 17th, to April 6th, 2020.
  • Our staff will continue to provide services via individual appointments. For more information or to make an appointment, call our main line at (503) 669-8350 or send an email to Lupe Craun at [email protected] We will also be reviewing and responding to social media private messages.

Gateway Center (Multnomah County)

  • Not receiving walk-ins or mobile restraining order clinic. Survivors are being asked to go to their local courthouse for restraining orders
  • Call-in services. They are not holding their mobile RO clinic so survivors are being asked to go to their local courthouse for RO. 

HAVEN from Domestic and Sexual Violence (The Dalles)

The HAVEN walk-in facility is not open to the public, however the following programs remain open to survivors through our confidential 24 hour crisis-line 541-296-1662:

  • HAVEN advocates will provide mobile on-site crisis response with limited partners if ‘Social Distancing’ and disinfecting requirements of the CDC are being upheld and the survivor is in crisis;
  • HAVEN advocates will meet survivors in crisis in-person by appointment only at the HAVEN office while adhering to the CDC recommendations of ‘Social Distancing’;
  • HAVEN advocates are providing on-going case management via various technologies.
  • HAVEN Advocates will be responding to crisis at the hospital over the phone or via other technology for domestic an sexual violence needs.
  • Support groups and outreach groups will be temporarily suspended. Participants who have asked to participate, will be notified with the contact information we have for them.

Immigrant & Refugee Community Organization - Refugee and Immigrant Family Strengthening (IRCO - RIFS)

  • Immediate need services are still being provided on a case by case basis.

  • RIFS Hotline is still available (503) 445-1446.

  • IRCO DHS Co-located Advocates will be taking referrals and responding to referrals through e-mail and phone.

Jackson County Sexual Assault Response Team (Jackson County)

Jackson County SART (Sexual Assault Response Team) (Jackson County, Josephine County for SANE service)

  • SANE response (sexual assault exams) to hospitals still available 24/7 (Jackson and Josephine Counties)
  • Resource Specialist Erin available by phone or email to help access resources, during business hours: [email protected], (541) 441-3596 (text or call, 9-5 Mon-Fri)
  • Support groups will be temporarily cancelled for in-person meetings. Messages can be left at (541) 625-8089 to arrange phone support during this time.

MayDay, Inc. (Baker)

  • Drop-in hours, support groups, in-person counseling, and other in-office meetings are suspended
  • 24/7 Crisis and Support Hotline operating as usual

Oasis Shelter Home (Curry County)

  • Reduced number of shelter beds available (subject to change). Shelter is only available for people currently inside of Oregon and have not been on a recent flight.

Native American Youth and Family Healing Center (Multnomah)

  • Physical office will be closed to the public. Advocates are working off-site, primarily by phone. Appointments can be made with advocates to address urgent safety needs Healing Circle Hotline number (503) 288-8177 ext 339, to leave a message and have an advocate contact you back.

Peace at Home Advocacy Center, formerly Battered Persons' Advocacy (Douglas County)

  • Physical office will be closed for walk-ins but appointments can be scheduled for urgent safety needs and peer support related to family violence, sexual assault, stalking or human trafficking
  • Call the 24-Hour Crisis Line at (541) 673-7867 to speak with advocate to receive help over the phone or schedule an appointment
  • If you have non-urgent needs or questions please call Monday-Friday 8:30am-5pm
  • At this time, assistance filing a Protective Order/Restraining Order will remain available at the Douglas County Courthouse Cafeteria Monday-Friday at 7:30am
  • If you are experiencing difficulties with our services or would like to help you can email the Executive Director at [email protected] and/or the Program Manager at [email protected]

Sexual Assault Resource Center (Clackamas, Multnomah, Washington counties)

  • Physical office is closed until further notice and all staff are working remotely
  • Our 24/7 crisis support line is still active and can be reached at 503-640-5311 or 888-640-5311
  • Counseling, support groups, and all other services normally provided in-person are available via video-call, phone, email, and text message
  • Crisis response at Washington County hospitals and law enforcement agencies is available via phone
  • Clients in emergency need of food or toiletries should contact their SARC counselor or advocate to make arrangements for pick-up

Sexual Assault Support Services (Lane County)

  • Hospital advocacy via phone
  • 24/7 Crisis and support line available
  • Drop-in hours, support groups, in-person counseling, and other in-office meetings are suspended

Shelter from the Storm (Union County)

  • Shelter From the Storm is closed to walk-ins until further notice, we continue with our normal food bank hours with call ahead service, and curbside delivery
  • Our 24/7 hotline is still active, and our normal advocacy is by appointment only during office hours: M-Th 8-4, F 9-2:30. 
  • We have reduced shelter beds at this time.

The Harbor (Clatsop County)

  • The Harbor is suspending all support groups
  • The advocacy center is closed to walk-ins as of 3/18
  • Advocates remain available to provide services over the phone and schedule in-person appointments when appropriate
  • Court and medical advocacy and D/SART response available 

Womenspace (Lane county)

  • 24 hour crisis line in English and Spanish
  • Small emergency response team for safe housing and DCA mobile advocacy

This page will continue to be updated daily if there are any changes due to COVID-19. Please check with the organization's website for the most up to date information.